All payments for film consumables are pre-paid and ship after payment has been received and cleared by the bank.
Smaller stocked product orders will be shipped from Maripak USA, Pa 18106 and ship by UPS delivery services. Customers have the option to provide their UPS Account # if they prefer to use their own account and take advantage of their own rates.
Orders over 5 rolls or 200 lbs. in total weight will ship by LTL FREIGHT. Customers have the option to provide their own LTL Freight carrier service. A copy of a
BOL will be required prior to pick-up / shipment of the product orders.
Full Pallet orders over 2500 lbs. and more in total will ship direct from the factory by LTL FREIGHT. Full pallet orders deliver freight pre-paid / delivered to the customer's facility.
Defective film is returnable after confirmation and an email providing an RMA # is sent. The following information will be required - Size - Gauge - Item #, and
Lot Code of the carton or roll tag and images of the damage. If this information is not provided, we cannot provide an RMA #